Europe

38 Countries / 104 Cities

See Where We Support in Europe

Map Lookup | Europe

City/Cities we work in

  • Tirana
  • Vienna
  • Minsk
  • Antwerp
  • Brussels
  • Sarajevo
  • Sofia
  • Zagreb
  • Nicosia
  • Prague
  • Arhus
  • Copenhagen
  • Odense
  • Tallinn
  • Helsinki
  • Le Havre
  • Lille
  • Lyon
  • Marseille
  • Nantes
  • Nice
  • Paris
  • Strasbourg
  • Tolouse
  • Berlin
  • Bremen
  • Dusseldorf
  • Frankfurt
  • Fulda
  • Hahn
  • Hamburg
  • Leipzig
  • Munich
  • Stuttgart
  • Gibraltar
  • Athens
  • Thessaloniki
  • Budapest
  • Dublin
  • Shannon
  • Catania
  • Florence
  • Genoa
  • Milan
  • Naples
  • Padova
  • Pisa
  • Rome
  • Trieste
  • Turin
  • Venice
  • Riga
  • Vilnius
  • Luxembourg
  • Skopje
  • Gudja
  • Mosta
  • Valletta
  • Chisinau
  • Amsterdam
  • Leiden
  • Noordwijk
  • Rotterdam
  • Bergen
  • Oslo
  • Katowice
  • Krakow
  • Warsaw
  • Faro
  • Lisbon
  • Porto
  • Bucharest
  • Timisoara
  • Belgrade
  • Bratislava
  • Ljubljana
  • Alicante
  • Barcelona
  • Bilbao
  • Madrid
  • Malaga
  • Palma de Mallorca
  • Valencia
  • Gothenburg
  • Malmo
  • Stockholm
  • Basel
  • Bern
  • Geneva
  • Lausanne
  • Zurich
  • Kiev
  • Odessa
  • Aberdeen
  • Belfast
  • Birmingham
  • Edinburgh
  • Glasgow
  • Ipswich
  • Leeds
  • London
  • Manchester
  • Newcastle
  • St Helier
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North & Central America

30 Countries / 107 Cities

See Where We Support in North America

Map Lookup | North America

City/Cities we work in

  • The Valley
  • St. John's
  • Freeport
  • George Town
  • Marsh Harbour
  • Nassau
  • Bridgetown
  • Belize City
  • Hamilton
  • St George's
  • Calgary
  • Edmonton
  • Halifax
  • Mississauga
  • Montreal
  • Ottawa
  • Quebec
  • Saskatoon
  • Smithers
  • Toronto
  • Vancouver
  • Winnipeg
  • Georgetown
  • Liberia
  • San Jose
  • Havana
  • Roseau
  • La Romana
  • Puerta Plata
  • Punta Cana
  • Santiago
  • Santo Domingo
  • San Salvador
  • St George's
  • Les Abymes
  • Guatemala City
  • Port-au-Prince
  • San Pedro Sulsa
  • Tegucigalpa
  • Kingston
  • Montego Bay
  • Acapulco
  • Aguascalientes
  • Cancun
  • Cozumel
  • Guadalajara
  • Leon
  • Mexico City
  • Monterrey
  • Pueblo
  • Puerto Vallarta
  • San Jose del Cabo
  • San Luis Potosi
  • Tampico
  • Torreon
  • Monaco
  • Curacao
  • Oranjestad
  • Managua
  • Castries
  • Vieux Fort
  • Panama City
  • San Juan
  • Basseterre
  • Newcastle
  • Port of Spain
  • Providenciales
  • Alexandria
  • Anchorage
  • Baltimore
  • Boston
  • Chicago
  • Cincinnati
  • Cleveland
  • Columbus
  • Dallas
  • Denver
  • Detroit
  • Fort Lauderdale
  • Hartford
  • Honolulu
  • Houston
  • Las Vegas
  • Los Angeles
  • Memphis
  • Miami
  • Milwaukee
  • Nashville
  • New Orleans
  • New York
  • Newark
  • Orlando
  • Philadelphia
  • Phoenix
  • Portland
  • Providence
  • San Francisco
  • San Diego
  • Seattle
  • St Louis
  • Tampa
  • Tucson
  • Tulsa
  • Washington DC
  • St Croix
  • St Thomas
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South America

10 Countries / 23 Cities

See Where We Support in South America

Map Lookup | South America

City/Cities we work in

  • Buenos Aires
  • Cordoba
  • Cochabamba
  • La Paz
  • Santa Cruz
  • Fortaleza
  • Rio de Janeiro
  • Sao Paulo
  • Iquique
  • Santiago
  • Baranquilla
  • Bogota
  • Cali
  • Medellin
  • Guayaquil
  • Quito
  • Asuncion
  • Ciudad Del Este
  • Lima
  • Montevideo
  • Caracas
  • Maracaibo
  • Valencia
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Middle East

13 Countries / 30 Cities

See Where We Support in Middle East

Map Lookup | Middle East

City/Cities we work in

  • Manama
  • Al Arish
  • Alexandria
  • Assiut
  • Aswan
  • Cairo
  • Hurghada
  • Luxor
  • Mersa Matruh
  • Sharm El-Sheikh
  • Tehran
  • Tel Aviv
  • Amman
  • Kuwait City
  • Beirut
  • Muscat
  • Doha
  • Dammam
  • Jeddah
  • Mecca
  • Riyadh
  • Ankara
  • Antalya
  • Istanbul
  • Izmir
  • Mersin
  • Abu Dhabi
  • Dubai
  • Sharjah
  • Sana's
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Africa

23 Countries / 32 Cities

See Where We Support in Africa

Map Lookup | Africa

City/Cities we work in

  • Algiers
  • Cotonou
  • Douala
  • Yaounde
  • Malabo
  • Asmara
  • Addis Ababa
  • Libreville
  • Accra
  • Conakry
  • Abidjan
  • Mombasa
  • Nairobi
  • Tripoli
  • Port Louis
  • Casablanca
  • Marrakesh
  • Windhoek
  • Abuja
  • Lagos
  • Port Harcourt
  • Dakar
  • Cape Town
  • Durban
  • Johannesburg
  • Port Elizabeth
  • Khartoum
  • Dar Es Salaam
  • Lome
  • Tunis
  • Bulawayo
  • Harare
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Asia & Pacific

31 Countries / 96 Cities

See Where We Support in Asia & Pacific

Map Lookup | Asia-Pacific

City/Cities we work in

  • Yerevan
  • Adelaide
  • Brisbane
  • Cairns
  • Melbourne
  • Perth
  • Sydney
  • Baku
  • Chittagong
  • Dhaka
  • Phnom Penh
  • Beijing
  • Dalian
  • Guangzhou
  • Hangzhou
  • Kunming
  • Nanjing
  • Qingdao
  • Shanghai
  • Shenzen
  • Tianjin
  • Urumqi
  • Xi'an
  • Ximen
  • Papeete
  • Tbilisi
  • Hagatna
  • Hong Kong
  • Ahmedabad
  • Bangalore
  • Chennai
  • Coimbatore
  • Hyderabad
  • Kolkata
  • Mumbai
  • New Delhi
  • Trivandrum
  • Denpasar
  • Jakarta
  • Medan
  • Surabaya
  • Chiba
  • Fukuoka
  • Hiroshima
  • Nagoya
  • Okinawa
  • Osaka
  • Sapporo
  • Tokyo
  • Almaty
  • Ipoh
  • Jahor Bahru
  • Kota Kinabalu
  • Kuala Lumpur
  • Kuching
  • Langkawi
  • Penang
  • Yangon
  • Kathmandu
  • Noumea
  • Auckland
  • Wellington
  • Islamabad
  • Karachi
  • Lahore
  • Port Moresby
  • Cebu
  • Manila
  • Quezon
  • Ekaterinburg
  • Kazan
  • Moscow
  • Nizhniy
  • Perm
  • Samara
  • St Petersburg
  • Ufa
  • Singapore
  • Busan
  • Incheon
  • Seoul
  • Colombo
  • Galle
  • Kaohsiung
  • Taichung
  • Tainan
  • Taipei
  • Taoyuan City
  • Bangkok
  • Chiangmai
  • Phuket
  • Tashkent
  • Port Vila
  • Da Nang
  • Hanoi
  • Ho Chi Minh City
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  • Europe

    38 Countries / 104 Cities

    See Where We Support in Europe

    Map Lookup | Europe

    City/Cities we work in

    • Tirana
    • Vienna
    • Minsk
    • Antwerp
    • Brussels
    • Sarajevo
    • Sofia
    • Zagreb
    • Nicosia
    • Prague
    • Arhus
    • Copenhagen
    • Odense
    • Tallinn
    • Helsinki
    • Le Havre
    • Lille
    • Lyon
    • Marseille
    • Nantes
    • Nice
    • Paris
    • Strasbourg
    • Tolouse
    • Berlin
    • Bremen
    • Dusseldorf
    • Frankfurt
    • Fulda
    • Hahn
    • Hamburg
    • Leipzig
    • Munich
    • Stuttgart
    • Gibraltar
    • Athens
    • Thessaloniki
    • Budapest
    • Dublin
    • Shannon
    • Catania
    • Florence
    • Genoa
    • Milan
    • Naples
    • Padova
    • Pisa
    • Rome
    • Trieste
    • Turin
    • Venice
    • Riga
    • Vilnius
    • Luxembourg
    • Skopje
    • Gudja
    • Mosta
    • Valletta
    • Chisinau
    • Amsterdam
    • Leiden
    • Noordwijk
    • Rotterdam
    • Bergen
    • Oslo
    • Katowice
    • Krakow
    • Warsaw
    • Faro
    • Lisbon
    • Porto
    • Bucharest
    • Timisoara
    • Belgrade
    • Bratislava
    • Ljubljana
    • Alicante
    • Barcelona
    • Bilbao
    • Madrid
    • Malaga
    • Palma de Mallorca
    • Valencia
    • Gothenburg
    • Malmo
    • Stockholm
    • Basel
    • Bern
    • Geneva
    • Lausanne
    • Zurich
    • Kiev
    • Odessa
    • Aberdeen
    • Belfast
    • Birmingham
    • Edinburgh
    • Glasgow
    • Ipswich
    • Leeds
    • London
    • Manchester
    • Newcastle
    • St Helier
    Sending

    Read more

  • North & Central America

    30 Countries / 107 Cities

    See Where We Support in North America

    Map Lookup | North America

    City/Cities we work in

    • The Valley
    • St. John's
    • Freeport
    • George Town
    • Marsh Harbour
    • Nassau
    • Bridgetown
    • Belize City
    • Hamilton
    • St George's
    • Calgary
    • Edmonton
    • Halifax
    • Mississauga
    • Montreal
    • Ottawa
    • Quebec
    • Saskatoon
    • Smithers
    • Toronto
    • Vancouver
    • Winnipeg
    • Georgetown
    • Liberia
    • San Jose
    • Havana
    • Roseau
    • La Romana
    • Puerta Plata
    • Punta Cana
    • Santiago
    • Santo Domingo
    • San Salvador
    • St George's
    • Les Abymes
    • Guatemala City
    • Port-au-Prince
    • San Pedro Sulsa
    • Tegucigalpa
    • Kingston
    • Montego Bay
    • Acapulco
    • Aguascalientes
    • Cancun
    • Cozumel
    • Guadalajara
    • Leon
    • Mexico City
    • Monterrey
    • Pueblo
    • Puerto Vallarta
    • San Jose del Cabo
    • San Luis Potosi
    • Tampico
    • Torreon
    • Monaco
    • Curacao
    • Oranjestad
    • Managua
    • Castries
    • Vieux Fort
    • Panama City
    • San Juan
    • Basseterre
    • Newcastle
    • Port of Spain
    • Providenciales
    • Alexandria
    • Anchorage
    • Baltimore
    • Boston
    • Chicago
    • Cincinnati
    • Cleveland
    • Columbus
    • Dallas
    • Denver
    • Detroit
    • Fort Lauderdale
    • Hartford
    • Honolulu
    • Houston
    • Las Vegas
    • Los Angeles
    • Memphis
    • Miami
    • Milwaukee
    • Nashville
    • New Orleans
    • New York
    • Newark
    • Orlando
    • Philadelphia
    • Phoenix
    • Portland
    • Providence
    • San Francisco
    • San Diego
    • Seattle
    • St Louis
    • Tampa
    • Tucson
    • Tulsa
    • Washington DC
    • St Croix
    • St Thomas
    Sending

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  • South America

    10 Countries / 23 Cities

    See Where We Support in South America

    Map Lookup | South America

    City/Cities we work in

    • Buenos Aires
    • Cordoba
    • Cochabamba
    • La Paz
    • Santa Cruz
    • Fortaleza
    • Rio de Janeiro
    • Sao Paulo
    • Iquique
    • Santiago
    • Baranquilla
    • Bogota
    • Cali
    • Medellin
    • Guayaquil
    • Quito
    • Asuncion
    • Ciudad Del Este
    • Lima
    • Montevideo
    • Caracas
    • Maracaibo
    • Valencia
    Sending

    Read more

  • Middle East

    13 Countries / 30 Cities

    See Where We Support in Middle East

    Map Lookup | Middle East

    City/Cities we work in

    • Manama
    • Al Arish
    • Alexandria
    • Assiut
    • Aswan
    • Cairo
    • Hurghada
    • Luxor
    • Mersa Matruh
    • Sharm El-Sheikh
    • Tehran
    • Tel Aviv
    • Amman
    • Kuwait City
    • Beirut
    • Muscat
    • Doha
    • Dammam
    • Jeddah
    • Mecca
    • Riyadh
    • Ankara
    • Antalya
    • Istanbul
    • Izmir
    • Mersin
    • Abu Dhabi
    • Dubai
    • Sharjah
    • Sana's
    Sending

    Read more

  • Africa

    23 Countries / 32 Cities

    See Where We Support in Africa

    Map Lookup | Africa

    City/Cities we work in

    • Algiers
    • Cotonou
    • Douala
    • Yaounde
    • Malabo
    • Asmara
    • Addis Ababa
    • Libreville
    • Accra
    • Conakry
    • Abidjan
    • Mombasa
    • Nairobi
    • Tripoli
    • Port Louis
    • Casablanca
    • Marrakesh
    • Windhoek
    • Abuja
    • Lagos
    • Port Harcourt
    • Dakar
    • Cape Town
    • Durban
    • Johannesburg
    • Port Elizabeth
    • Khartoum
    • Dar Es Salaam
    • Lome
    • Tunis
    • Bulawayo
    • Harare
    Sending

    Read more

  • Asia & Pacific

    31 Countries / 96 Cities

    See Where We Support in Asia & Pacific

    Map Lookup | Asia-Pacific

    City/Cities we work in

    • Yerevan
    • Adelaide
    • Brisbane
    • Cairns
    • Melbourne
    • Perth
    • Sydney
    • Baku
    • Chittagong
    • Dhaka
    • Phnom Penh
    • Beijing
    • Dalian
    • Guangzhou
    • Hangzhou
    • Kunming
    • Nanjing
    • Qingdao
    • Shanghai
    • Shenzen
    • Tianjin
    • Urumqi
    • Xi'an
    • Ximen
    • Papeete
    • Tbilisi
    • Hagatna
    • Hong Kong
    • Ahmedabad
    • Bangalore
    • Chennai
    • Coimbatore
    • Hyderabad
    • Kolkata
    • Mumbai
    • New Delhi
    • Trivandrum
    • Denpasar
    • Jakarta
    • Medan
    • Surabaya
    • Chiba
    • Fukuoka
    • Hiroshima
    • Nagoya
    • Okinawa
    • Osaka
    • Sapporo
    • Tokyo
    • Almaty
    • Ipoh
    • Jahor Bahru
    • Kota Kinabalu
    • Kuala Lumpur
    • Kuching
    • Langkawi
    • Penang
    • Yangon
    • Kathmandu
    • Noumea
    • Auckland
    • Wellington
    • Islamabad
    • Karachi
    • Lahore
    • Port Moresby
    • Cebu
    • Manila
    • Quezon
    • Ekaterinburg
    • Kazan
    • Moscow
    • Nizhniy
    • Perm
    • Samara
    • St Petersburg
    • Ufa
    • Singapore
    • Busan
    • Incheon
    • Seoul
    • Colombo
    • Galle
    • Kaohsiung
    • Taichung
    • Tainan
    • Taipei
    • Taoyuan City
    • Bangkok
    • Chiangmai
    • Phuket
    • Tashkent
    • Port Vila
    • Da Nang
    • Hanoi
    • Ho Chi Minh City
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    Local Support

    As our ‘signature capability’ Magellan provides a truly global footprint of local IT Network support coverage in each of the 145 countries, 392 major cities and 250 international airports – centrally managed through our 24 x 7 x 365 Global Service Centre (GSC) in Singapore.

    Our organisation is setup to provide this IT Network Service and Operations capability through a global network of accredited and highly qualified Magellan Premier Partner companies. Our partners are midsize IT Service companies that pass our strict selection criteria and comply with Magellan’s quality standards in regards to ITIL, methodologies, service culture and values. Our partners are therefore a vital part of our organisation and we work closely together as one seamless team.

    Our front edge, global IT service management (ITSM) real time software platform merges all communication and coordination exchange between our customers, partners and our own Global Service Centre expert teams. It helps us to build up service intelligence and customised databases (e.g. for known faults), which allow constant improvements in service quality to be made, as well as providing us with vital customer satisfaction feedback.

    Through our global network of Premier Partners, we have access to more than 2,500 latest technology trained and certified IT Network Service Engineers as well as Project Managers, Solution Architects and Consultants . This wide variety of available skills allows us specifically tailor the service provision towards the requirement and to allocate the most appropriate local technical resources – whilst also bridging any local language, political or cultural difficulties that may exist in a particular location. New technology product ‘expertise rollouts’ and regular refresher programs guarantee performance and consistency throughout our partner network and ensure customer satisfaction.

    This unique set up enables us to provide a highly adaptable and scalable local support capability, coupled with maximum cost efficiencies through the leverage of in-country service rates.

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