Professional Services

Site Auditing
Site Surveying, documentation and consultation, including any liaison with Telco or third party utility providers e.g. Airport or Port Authorities to fully identify and understand your organisation’s business and technical objectives.
Solution Design
Magellan´s solution architects´ expertise is available for solution development and technology consulting on a per project basis or as on-demand support during pre-sales phases, providing you with globally standardised and consistent technical solutions.
Global Pricing
IT network infrastructure services ‘price book’ for 145 countries, with cost effective equipment supply, logistics, installation, maintenance and / or leased service pricing structures. Magellan’s deep knowledge of in-country engineering and service rates allows your IT directors to budget projects accurately.
Global Purchasing
Magellan can purchase IT network infrastructure equipment centrally on your behalf and roll out globally to maximise on economy of scale and negate import problems. Or alternatively can purchase equipment regionally, or in-country for you – to take advantage of our strategic presence within free trade agreement zones (such as ASEAN) to eliminate import issues and duties altogether.
Technical Training
‘Train the trainer’ expertise rollout of network infrastructure manufacturers’ or vendors’ specific Field Service Training and certification programmes e.g. to be able to support newly launched or emerging network technology products.
Leasing
Conserve capital expenditure (CAPEX) by transferring all your network infrastructure equipment, software and service management costs to an integrated monthly leasing package (typically 3-5 year) via Magellan as agents of CSI Leasing Inc. This offers you predictable operational expenditure (OPEX) costs, lower total cost of ownership (TCO) and corporation tax efficiency. CSI Leasing is one of the largest privately owned, vendor independent leasing companies in the world with 70 international offices, who specialise in flexible IT lifecycle leasing solutions.
Centralised Billing
Globally centralised billing (i.e. only one service provider and one consolidated bill to manage) to reduce your administration costs. Qualifies as a VAT exempt international /exported service, thereby completely eliminating VAT recovery issues for you.

Special Services. For our Network Infrastructure Manufacturers, OEMs and System Integrators we also provide

  • Sales channel training and development, including value added distribution services that support pre-sales channel activities with solution design, service concepts and technology consulting.
  • New business development. Magellan provides business development consulting for new markets and geographical territories. Success proven sales growth methodologies as well as Magellan’s worldwide contact network in various markets help infrastructure manufacturers or vendors to successfully enter new markets.

 

Deployment and Installation

Deployment and Installation

  • LOGISTICS
  • WAN SERVICES
  • CAMPUS / METRO
  • LAN CABLING
  • NETWORKING EQUIPMENT
  • NETWORKING SOFTWARE
  • ENERGY EFFICIENCY
  • SPECIAL SERVICES

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Service and Maintenance

Service and Maintenance

  • GLOBAL SERVICE CENTRE
  • SERVICE FOOTPRINT
  • SERVICE OPTIONS
  • SPARES MANAGEMENT
  • PROACTIVE MONITORING
  • ITIL QUALITY ASSURANCE
  • END OF PRODUCT LIFE
  • SPECIAL SERVICES

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